Trust & Transparency
Privacy Policy
We take your privacy seriously. This policy explains what we collect, why we collect it, and how we protect it when you connect with Ruth Koup and The Mountain Mover team.
Last updated: February 25, 2026
Information We Collect
We collect information you provide directly, such as name, email, phone, property address, and details you share through our contact or intake forms. We may also collect limited technical data such as browser type, device, and pages visited to improve site performance.
How We Use Your Information
- Respond to inquiries and schedule consultations.
- Prepare pricing strategies, marketing plans, or buyer searches.
- Send service updates, requested resources, or market insights.
- Improve website performance and client experience.
Newsletter subscriptions are recorded only when a visitor submits the newsletter form. Subscribers may request manual removal by emailing ruthkoup@kw.com.
Sharing & Disclosure
We do not sell your personal information. We may share information with trusted service providers who help deliver real estate services (such as marketing partners, inspectors, or transaction coordinators) and only as needed to serve you. We may also disclose information if required by law.
Cookies & Analytics
We may use cookies or similar technologies to understand site usage and improve performance. You can adjust cookie preferences in your browser settings.
Security & Retention
We take reasonable steps to protect your information. Records remain available until they are manually deleted by the responsible site administrator or must be retained for business, legal, or compliance purposes.
Your Choices
You may request updates or deletion of your information by contacting us. We will respond within a reasonable timeframe consistent with applicable regulations.